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Smithsonian Institution

Background: 

The Smithsonian Institution's Office of Equal Opportunity and Minority Affairs has goals to encourage  small and underutilized businesses to participate in their procurements.

Issues: 

The Smithsonian Institution Supplier Diversity Program needed to assess the effectiveness of their web presence and make their offerings more user friendly and concise.

Summit Insight Solution: 

Summit Insight analyzed the Smithsonian Institution Supplier Diversity Program's online resources and provided recommendations and examples for an actionable web blueprint to improve the effectiveness and productivity of its service to small businesses and procurement decision-makers.

Results: 

Smithsonian Institution now has a plan and a statement of work that clearly articulates its desired end results, and a step-by-step plan to achieve them.